Workshop: Know Your Customers

 Knowing your dream customer and creating journeys that drive their advocacy of your business 

At the end of the day, business growth comes from a single source - increasing the number of customers for whom we solve a complex problem (aka increasing market share). The business world abounds with sales and marketing strategies, channels and content strategy to help attract and convert your ideal customer. But in a hyper competitive business landscape, acquisition isn’t sufficient. Nor is loyalty. Instead you need to exceed loyalty and push for advocacy from your customers, and engage them as your biggest growth asset. Today it’s all about knowing your dream customer and creating journeys that resonate with their needs, effectively solve their problems and helps them achieve their aspirations.

During this workshop, we will delve into the art of customer profiling, understanding their pain points, and crafting experiences that inspire loyalty and advocacy. By the end of this workshop, you'll not only have a clear understanding of your dream customer but also the tools and techniques to create customer journeys that turn happy customers into passionate advocates for your brand.

Our Workshops give you : 

  • Two hour practical workshop 
  • Exercises that drive immediate action and value 
  • Small, intimate groups 
  • Standalone - no sell on 
  • Lots of time for questions and answers
  • Optional Post Workshop networking meal at LOWE (select during checkout)



Cancellation Policy

  • More than 48 hours in advance of workshop - Full refund or transfer to another date 
  • Between 24 and 48 hours before workshop - 50% Cancellation fee
  • Within 24 hours of event - 100% cancellation fee / no refunds 


300.00 د.إ AED

After each of our workshops we offer you the chance to get to know the other participants, understand their businesses, and build connection 

We hold these post-event meals in LOWE the onsite, 1 green michelin starred restaurant in KOA.

Have a look at their menu here

We offer a discounted 3 three course meal (dips / starters, main course and dessert) with soft drinks for 350AED

The food and ambiance is amazing, and it's a great opportunity to connect with others at the same stage of their entrepreneurial journey and to enhance your supportive network. 

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