Workshop: Excellence Every Day

Delivering excellence, efficiency and effectiveness in your customer experience

No business owner is a stranger to the importance of customer experience in growing a business and setting it apart from the competition. But it’s all too easy to look at this too narrowly - to focus on one part of the customers experience - perhaps the sales funnels and experience - rather than holistically through all your interactions with your client.

In this workshop we look how to design, implement and continuously improve the experiences that matter through a process lens. Where investing in excellence, efficiency and effectiveness will drive customer experience and satisfaction across the client journey. We’ll help you identify immediate actions you can take to improve processes now, and also help you think through how those processes need to scale to meet your ambitious goals, while keeping that customer experience elevated.

Our Workshops give you : 

  • Two hour practical workshop 
  • Exercises that drive immediate action and value 
  • Small, intimate groups 
  • Standalone - no sell on 
  • Lots of time for questions and answers
  • Optional Post Workshop networking meal at LOWE (select during checkout)

 

 

Cancellation Policy

  • More than 48 hours in advance of workshop - Full refund or transfer to another date 
  • Between 24 and 48 hours before workshop - 50% Cancellation fee
  • Within 24 hours of event - 100% cancellation fee / no refunds 

 

300.00 د.إ AED

After each of our workshops we offer you the chance to get to know the other participants, understand their businesses, and build connection 

We hold these post-event meals in LOWE the onsite, 1 green michelin starred restaurant in KOA.

Have a look at their menu here 
https://lowe-dubai.com/lowe-menu

We offer a discounted 3 three course meal (dips / starters, main course and dessert) with soft drinks for 350AED

The food and ambiance is amazing, and it's a great opportunity to connect with others at the same stage of their entrepreneurial journey and to enhance your supportive network. 

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